Thanks for your response Don. BUT! If you had paid $20,000 for this piano 8 years ago and the treble had bad false beats, would you be happy if the dealer sent his tech over to your house with a bottle of super glue to fix your nearly-new-guaranteed-for-ten-years-Steinway-designed piano? Or would you be thinking more along the line of a new bridge or new bridge cap? Please keep in mind that this is not a "how can I repair this problem" question, but rather a warranty question. Boy, I just re-read the above - I guess is sounds as if I didn't like your answer. I do appreciate the effort however. Thanks! Terry Farrell Piano Tuning & Service Tampa, Florida mfarrel2@tampabay.rr.com ----- Original Message ----- From: "Don" <drose@dlcwest.com> To: <pianotech@ptg.org> Sent: Sunday, January 14, 2001 6:40 PM Subject: Re: Piano Warrenty/False Beats > Hi Terry, > > Both CA glue and epoxy can be used to effect a permanent repair. My choice > would be CA glue, which if applied carefully can be done without removing > the string. Use the thinest CA glue. > > At 06:24 PM 01/14/2001 -0500, you wrote: > >Hello List Friends! I have a question regarding warrenties for new pianos. I > >have a client that has a 1992 Boston GP-178 grand. It sounded pretty good & > >clear a couple years ago when I first tuned it. She has it tuned several > >times per year. I have noticed a few false beats over the years. I just > >tuned it today and now it has about 10 fairly prominent false beats (no, not > >quite like a 1960s Kimball or an old upright - but still bad), and a few > >faint ones. These false beats are bad enough that it makes tuning those > >strings total guesswork. The notes never sound like they have been tuned. > > > >Press on the top of the bridge pin for the offending string with a brass rod > >and walla! false beat gone. Totally gone. One nice clear consistent tone. > >The bridge pins are loose. This piano has a 10-year parts and labor > >warranty. > > > >It seems like an extreme thing to do for a few false beats, but the only > >proper remedy I can think of is to recap the treble bridge - or at least the > >offending section (about one-third to one-half the bridge). And even that > >won't be like new because of the repaired bridge and the wear and tear on > >the pinblock. I believe the warranty should also cover the complete cost for > >recapping at a minimum. > > > >What does anyone else think? Thanks > > > >Terry Farrell > >Piano Tuning & Service > >Tampa, Florida > >mfarrel2@tampabay.rr.com > > > > > > > > Regards, > Don Rose, B.Mus., A.M.U.S., A.MUS., R.M.T., R.P.T. > > Tuner for the Saskatchewan Centre of the Arts > > mailto:drose@dlcwest.com > http://donrose.xoasis.com/ > > 3004 Grant Rd. > REGINA, SK > S4S 5G7 > 306-352-3620 or 1-888-29t-uner >
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