This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Would any of you happen to have about a dozen key tops for a 1908 = Steinway model K, off-white? Don't have any here locally. Have a musical day, Karen ----- Original Message -----=20 From: Clyde Hollinger=20 To: pianotech@ptg.org=20 Sent: Friday, February 23, 2001 6:59 AM Subject: Re: Likes her old clunker Ron,=20 Two related incidents come to mind. I know an elderly woman who = traded in her old car for a brand new one. Within two weeks she decided = she wanted her old car back and returned the new car at a serious loss. = I guess she was happy with her final decision, and the same might apply = to your client.=20 (Please note I am only a bystander in this case.) A local teacher = bought a new Baldwin studio piano, which she had tried and liked in the = store. However, when she got it to her home the voicing sounded very = uneven. The store sent out a couple technicians, who could hear the = problem but were unable to fix it. The store agreed to exchange the = piano for another one. This is still in progress at the moment, I = think. It may be that the same applies to your client. Most certainly = she should have played the piano before it was delivered, and I assume = she did that. Even so, it may seem (or actually be) different in her = home than it was in the store. Not an easy situation to deal with; I = wish you the best.=20 Regards,=20 Clyde Hollinger, RPT=20 Ron & Lorene Shiflet wrote:=20 List, I'm running into a problem. A good friend and client of = many years just couldn't stand her old clunker of 50 years. I sold her = a brand new professional studio which is a wonderful piano. While we = were waiting for the new piano to arrive, she became very emotional = about her old piano and it became sentimental. Now she can't seem to = enjoy her new piano. I'm trying to decide the best way to deal with = this. Her old piano is a 1950's Baldwin spinet, drop action, scuffed = to death, missing finish from water vases placed on top, unlevel keys, = poor repetition, action in need of a rebuild, sounds "tinny" at best. = Her new piano is a 2001 Charles Walter studio, Queen Anne, Accu-tuned to = A-440, absolutely nothing wrong with it. Her complaints are:=20 a.. The action is stiff.=20 b.. Keys are hard to press=20 c.. "It feels like there's cotton under the keys".=20 d.. The notes don't ring when you let off the key (go figure). = e.. Keys don't repeat ( we'll look into this, but it didn't = happen at the tuning)=20 f.. The sound just isn't real bright.=20 g.. Won't play loud unless you pound.=20 I've worked for dealers before who had customers so accustomed to = their old clunker that they hated the good piano. All of you tasteful = technicians, how do you deal with this. Remember, she's female and it's = an emotional thing. I told her to play on it for 2 weeks and get used = to the feel, and then I'll come out. Ron rshiflet@eaznet.com=20 ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/01/45/c5/3d/attachment.htm ---------------------- multipart/alternative attachment--
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