Just Say "No", was: termites/moths/vermin?

[pianolover 88]

I understand your point Terry, but in my case i left a detailed invoice 
echoing EXACTLY what i had Explained to the customer, he signed it and i was 
on my way. I just feel putting it in writing is the best way to avoid any 
confusion. Thanks

Terry

>From: "Farrell" <mfarrel2@tampabay.rr.com>

>no matter how
>well I explained

>Terry Farrell
>
>----- Original Message -----
>From: "pianolover 88" <pianolover88@hotmail.com>
>To: <pianotech@ptg.org>
>Sent: Wednesday, December 12, 2001 12:32 AM
>Subject: Re: termites/moths/vermin?
>
>
> >From: Wimblees@AOL.COM
>
>The customer thinks for $500 the piano will be
> >perfect.
> >Wim
>
>Wim,
>
>Actually, I made it clear to the customer that the work done as quoted will
>at least get the piano in decent playing order, FAR from "like new", or
>"perfect". Basically, All I've done, or intend to do at this point is
>exactly what I said I'd do; replace the worst damaged hammers (6 or 7), 
>file
>and shape the rest, replace ONLY the flat treble dampers, tighten any loose
>screws. I've done this type of job many times, so i know how much time is
>involved. Then I'l return the action, make sure the hammers are aligned to
>the strings, then pitch & tune away!
>
>Terry
>
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