Promotional items: Was "calendars"

[Ron Nossaman]

>There's a sticker on my furnace with the service guy's name on it.  That's 
>the first place I look when I need him.  I'd never remember his name without 
>that.  Kudos to you for having the kind of mind that is able to remember the 
>name of someone whom you call once every couple of years, or less.
>
>Tom Sivak

I carry business cards so I can remember my own name and address after a
long day, so that's not it. I am just really impressed with the guy's
manner and competence. Wouldn't it be nice if we could impress our
customers the same way? Unfortunately, they all seem to grade on different
scales.

Ron N