Bob, It has not been my experience that you just have to put up with it, at least not very often. I think it's mostly in how you educate your clientele. Most of them are not intentionally rude or lazy, probably just thoughtless. But I agree with your thoughts on sarcasm. I can't think of any way it can ever be used beneficially when discussing differing points of view. Regards, Clyde Robert Wilson wrote: > I'm astonished by some of the replies here. I think > junk on the piano is one of the crosses we have to > bear, as I've said before, you have to grit your teeth > and put up with it. > > I wouldn't resort to sarcasm - I learned a long time > ago, you never win an argument with a customer! > at least you might win but you'd lose the customer > (and you would never know how many more!) > > Bob Wilson > London > > __________________________________________________ > Do You Yahoo!? > Buy the perfect holiday gifts at Yahoo! Shopping. > http://shopping.yahoo.com
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