new strings

[Richard Brekne]

Harriet Lipman wrote:

> P.S. She doesn't live around the corner - maybe 10
> miles away - she also sends me a TREMENDOUS number of
> referrals - I DO want to keep her happy.
>
> I appreciate anyone's input.

Keep her happy, but keep her on her toes... honest as it were. Go
the extra mile for important "key" customers.  It pays off in the
end. Make sure she knows you are doing the extra mile as well.

>
>
> Harriet
>
> Long Island
>
> __________________________________________________
> Do You Yahoo!?
> Yahoo! Auctions - buy the things you want at great prices
> http://auctions.yahoo.com/

--
Richard Brekne
RPT, N.P.T.F.
Bergen, Norway
mailto:rbrekne@broadpark.no