At 06:41 AM 10/20/2000 -0500, you wrote: >All fairly recent purchases (within about a year). Call the dealer, it might be covered under warranty. > >Is it dry? Why the heck didn't you just wipe it off? Are > >these white pianos? > >It's dry powder, verified by dipping in a finger. I didn't just wipe it off >because the inside of the rim isn't polished polyester, but open grain >natural wood. if it's graphite, or something equally tenacious and non >soluble, I didn't want it looking back at me from the bottom of the grain >after the attempt. Inform the customer of its presence and the possibility of the grain being darker after removal. I would try naptha. If the pores are open, it would pull some of the graphite out. Alcohol could be too strong for whatever minimal finish there is on the inside of the case. Jon Page, piano technician Harwich Port, Cape Cod, Mass. mailto:jonpage@mediaone.net ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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