Election Day Puzzla

[Tom Cole]

A Story and Clark console, which otherwise works perfectly, has one
problem: G3 (third note up from the bass break) does not play when the
soft pedal is depressed. If you manually push the rest rail toward the
strings and manually push on the back check, the same thing happens -
the jack will not escape, unless you push fairly hard. 

So the problem is in the action. The shape of the butt and the condition
of the butt leather seem normal (for a Story and Clark). The string cuts
in the hammers are very light. Installing a thicker butt felt didn't
help. There was no debris in the action.

For you computer geeks, yes, I went outside and came back in again and
that didn't help! :-)

Any ideas?

Tom Cole