Dear Paul Sanderson: I enjoyed seeing you, David, and your mom and dad again at the North Carolina Convention (I was the guy with 10,000 questions in the first Wild Spinet class). I used my SAT III #5076 for the first time yesterday since it was serviced last week at your place for poor auto-note stepping performance. I suggest you track down exactly who worked on my unit and give him/her a gold star, a raise, or any other definitive goody for doing such a wonderful job on my unit. Ever since getting my SAT III I had wondered whether it was me, or whether the auto-stepping feature was one of these things that looked good on paper, but just worked poorly in practice - it just never was worth using for me. The difference between then and now is like night and day. The auto-note feature is now ROCK SOLID. It seems not to advance automatically for the first octave or so - no big deal - at least it doesn't dance all over the keyboard. The rest of the way it is smooth sailing - it steps up real nice and does not move from the targeted note until I move to the next note. I even used it for a 75 cent pitch raise. As soon as it got within 50 cents of the targeted note's pitch, it stepped right up to the targeted note (even with the pitch raise feature turned on - which by the way got me within about three cents on pretty much all notes!). I was finished with the piano in less than two hours (included lubricating action centers and a sustain pedal repair - and I know I am not a fast tuner!). My client, my pocket book and my wife thanked me. And I thank you and your crew. WAY COOL! Great job! Now I got me a SAT III that works perfect! Thanks billions! Terry Farrell Piano Tuning & Service Tampa, Florida mfarrel2@tampabay.rr.com
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