Steinway damper to string noise

[Mark Dierauf]

>It is quite annoying as it sounds almost like someone playing a bass drum
with a big soft drum beater.  It is quite loud.
>I was wondering if there is something I am overlooking as a solution to =
>this problem.  Any solutions you could give me would be greatly =
>appreciated.

>Thanks,

>Arthur Chickering
>Rockland, ME.

Arthur -

 I ran into this complaint from a customer with an "O", and the problem
turned out to be almost entirely with the bass dampers. Replacing those
eliminated something like 95% of the noise.

- Mark