Believing without proof

Clyde Hollinger cedel@supernet.com
Wed, 03 May 2000 07:31:04 -0400


JIMRPT@AOL.COM wrote:

>   Right off let me say that I recognize the general, and common, knowledge
> that a generic soundboard has a limited life span.  But..............where is
> the empirical evidence that this is so?

Friends,

I am using this one comment from Jim to go a different direction.  It has always
bugged me that I have not been able to get an answer from Dampp-Chaser or anyone
else on how their new formula water freshener is better than what they used to
supply.  The old type can be bought locally for slightly over a buck and lasts
for years.  The new type wholesales for 5 times more and runs out in a little
over a year.

A client asked me last week how the new is better than the old.  I had no
answer.  Dampp-Chaser did comment on how using the new formula is much better
than using nothing at all.  That's not the question.  They also will not honor
their 5-year guarantee if a person doesn't discard the old stuff and use the
new.  Why?  Is this an attempt to force clients to switch so they can make more
money on the product?  To be honest, that's the way it looks to me.

I really am supportive of Dampp-Chaser and its systems, but I have never been
able to understand this.  It's nickels and dimes, I know; maybe that's why it
seems not to be an issue with anyone else, but I would still like to know --  is
there any evidence by anyone anywhere that the new formula is better than the
former?

Regards,
Clyde Hollinger, RPT

P. S.  Of course selling less hurts my bottom line a little, too, but as a matter
of principle I don't recommend products or services that are unnecessary just to
make another buck.



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