S&S contact policy

robert goodale rrg@nevada.edu
Tue, 02 May 2000 15:58:13 -0700


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If this is true it is a pretty ignorant and stupid policy.  It
will certainly be good news for Renner's business.  Schaff does
stock some S&S parts so you could check with them.

Rob Goodale, RPT
Las Vegas, NV


Mark Story wrote:

> Has anyone else noticed a change in technical and parts policy
> with S&S? In a recent episode, Glorie would not return my many
> calls, and I heard from the grapevine that technical service is
> now strictly handled through the dealers. This in combination
> with their pulling out of our market and assigning our
> territory to Sherman & Clay, 280 miles away, is going to cause
> me a great deal of problems. Mark Story, Piano Technician
> EWU Music Dept,
> mail stop 100, ph. 7017

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