----- Original Message ----- From: robert goodale <rrg@nevada.edu> To: <pianotech@ptg.org> Sent: Tuesday, June 27, 2000 9:15 AM Subject: Re: Stop!! "Private" Sale Ahead!! > Well... <scratching head>, Hmmmm. I have seen this before by a dealer who would take pianos home from the store and then sell them there to make it appear that it was a private sale. Of course the next week it was a different piano. I certainly wouldn't want to be labeled a "tattle tell" but I'm sure the city wouldn't be pleased to know that there was a retail operation going on in a residential zone and without a license. An anonymous > tip to the BBB and/or the chamber of commerce may result in the city being notified. Many newspapers used to refuse to place adds if they knew there was something like this going on. It might be worth a phone call but in today's world of obscene law suites and personal classifieds, (i.e. "GWM looking for same"), most newspapers seem to care less about what they print anymore. > > A more subtle approach could involve your entire chapter. Compose a professional letter explaining that they have been "caught", and express your displeasure with their ethics. Inform them that you will make it a point to warn customers and anyone else that comes along. Then have all members of your chapter sign it and then send it via registered mail. Lastly, advise all of the purchasers that you can about what has happened. They may > be interested in launching their own complaints. > > Rob Goodale, RPT > > > > <snip> > > > But what has come to a head recently on the home front is an out-of-town classified advertisement in the local paper for a grand piano at $2,450. > > > > But the advert continues. This time it's a Schomacker grand "in excellent conditon". The same price, the same address, the same story. "My daughter's at university and has room only for an upright so she wants to sell this one". Next week it will be another and I am gathering evidence of many in the past. > > > > In that the Knabe was delivered by "the son" for a slightly additional charge (he brought the legs in from another piano on the truck), I suspect this "private" operation is not by a piano technician, but a terrible furniture dealer/refinisher or mover (no pros). The older couple residing in the home and who receive the calls appear to be all too innocent and above suspicion. But they are emphatic in wanting "cash" and a quick decision. > > <snip> > > > Now, straight to the point. What can I do to stop this practice? Write a letter to the editor? Take out an advertisement in The Beaver? Go back into retail? Call the authorities (whoever they may be)? > Welcome to the Real World. The truth is that the piano biz is far dirtier than the used car biz. I say dirtier because they play with a persons emotions and dreams as well as their pocket book. If you take this personally the repercussions can be extremely harmful. You are out there alone when it comes to making accusations. Remember that there are many technicians and wanta be techs out there that are dependent on these type of dealers, and will testify against you yes some of them are PTG members. If you mess with these jokers you had better be prepared to defend yourself against legal action, as you will be made to be the criminal, and criminal attorneys are expensive. The DA is not interested in minor or major fraud unless it is a politically correct time to take action. You will find that nobody has the time go get involved on your behalf. I suggest that you keep your standards high and wear blinders. If you spend your time worrying about your own business you will be much happier. The best thing you can do is a little charity work for the old lady or poor student that got worked over by one of these dealers. Remember every one of these pianos no matter how they sell it needs to be worked on and tuned. Do what you do best, tune pianos. I do not know of an industry that does not have questionable home sales--cars, boats, furniture, jewelry,rugs,piano and organs etc. Keep smiling all the way to the bank. Bill Peterson--Associate South Bay Chapter
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