Customer Ratio/how about the customer's view on this

[Larry J Messerly]

Check out Steinway's web site, care of the piano.  Under tuning it states
that the piano should be tuned AT LEAST! 3-4 times a year.  What's better
for my client IS better for my wallet.

Larry Messerly, RPT
Prescott/Phoneix, AZ

On Sun, 18 Jun 2000 13:30:34 EDT RptBob1@AOL.COM writes:
> In a message dated 6/17/00 10:03:20 PM Eastern Daylight Time, 
> cybertuner@planet.nl writes:
> 
> << to a  client--- it's better for your wallet !
>  the ratio is  about 19:1 approximatly (from my own experience >>   
> The first consideration should be if it's better for the customer- 
> not if 
> it's better for your wallet.  Your kind of philosophy, in the long 
> run, will 
> detract from the respect and customer satisfaction you should be 
> receiving.
> 
> My thoughts...
> 
> Bob Bergantino, RPT
> Willoughby Hills, Ohio