Customer Ratio/how about the customer's view on this

RptBob1@AOL.COM RptBob1@AOL.COM
Sun, 18 Jun 2000 13:30:34 EDT


In a message dated 6/17/00 10:03:20 PM Eastern Daylight Time, 
cybertuner@planet.nl writes:

<< to a  client--- it's better for your wallet !
 the ratio is  about 19:1 approximatly (from my own experience >>   
The first consideration should be if it's better for the customer- not if 
it's better for your wallet.  Your kind of philosophy, in the long run, will 
detract from the respect and customer satisfaction you should be receiving.

My thoughts...

Bob Bergantino, RPT
Willoughby Hills, Ohio


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