Customer Ratio

[Kevin E. Ramsey RPT]

My experience has been that it really depends on the area that you work in.
If you have a lot of affluent customers, they almost always pre-schedule,
but if you work in a economically depressed area they'll say something like
"I'll call you."
-----Original Message-----
From: Wimblees@aol.com <Wimblees@aol.com>
To: pianotech@ptg.org <pianotech@ptg.org>
Date: Sunday, June 18, 2000 4:54 AM
Subject: Re: Customer Ratio


>In a message dated 6/17/00 7:47:50 PM Central Daylight Time,
>tuner@mediaone.net writes:
>
><< I'm curious as to the ratio of customers who have their pianos tuned
> every six
> months, as opposed to once a year.
>
> I have recently passed the six month mark of my tuning career and wonder
> what
> I can expect in the way of retunings.
>
> Thanks.
>
> Martin Dubow >>
>
>
>For some reason, I never did have much success getting my customers to tune
>every 6 months. Oh, I do have some, but compared tot he rest of my client
>list, it's very little. I would guess maybe 5 per cent.
>
>When I first started tuning, I had the same thoughts you did. I couldn't
wait
>for September to roll around, (I started tuning in March). It was very
>disappointed to have only a few agree to have me tune after only six
months.
>
>Don't rely on the 6 months clients to keep you in business. Keep working to
>build your clientele. In fact, don't ever stop trying to build your
>clientele. You constantly have to work on building your business.
>
>Willem
>