unhappy customer

[JIMRPT@AOL.COM]

In a message dated 6/08/2000 11:11:06 AM, Doug wrote:

<<When she got back I presented her with the bill which included an 
additional 0.4 hour of time for the voicing.>>

Doug;
 I don't know if you were a "bad boy" or not :-)
but........lets change shoes for a moment. Lets say that you took your car to 
have some brake work done, was quoted a price and had agreed to that price. 
After the work was started you decide to cross the street and have a 
hamburger instead of sitting in the waiting room. Arriving back at the car 
shop you are presented with a bill for the agreed on amount.... plus .4 of an 
hour of labor.... for cleaning your tires because the mechanic thought they 
would look better......what would you do or say?
Just a question. :-)
Jim Bryant (FL)