>Maybe we need to be "versatile"........ :-) >les bartlett Ok Les, how's this. New Yamaha studio, customer complaint about a buzz. I went out and found the problem. It was the bathroom air duct in the wall behind where the piano was parked. I was "time challenged" that day, and suggested she call a heating contractor. One week later, customer complains that if this buzz isn't fixed, she's sending the piano back. Pointing out (again) that the noise wasn't coming from the piano didn't seem to make any difference. I finally went out and drove a couple of sheet rock screws through the duct walls and into the wall studs. No buzz, customer happy that the piano was fixed, for the price of a service call, I'm a hero. Sometimes I think we ought to wear big red noses, honk horns, and hand out animal balloons too. Come to think of it, maybe we already do. Sigh, Ron N
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