Dealin with Piano Manufactures

Jon Page jonpage@mediaone.net
Mon, 10 Jan 2000 20:26:58 -0500


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The few C.Walters I have encounter have been superb pianos.
My question is if the Dampp Chaser has a humidistat. If not,
combined with an extremely dry household; unfortunate things
can happen.

Is the piano in direct sunlight?

So many incidental factors,

Jon Page


At 05:53 PM 01/10/2000 -0700, you wrote:
>Hi Terry:
>
>This is a very reputable piano company. I'm sure there first approach
>is to get in touch with the dealer and get a report from them. They
>have gone to the extra expense of having a very durable pinblock.
>
>A follow-up phone call would seem to be in order at this time to make 
>sure that their notes did not get stuck on the bottom of a pile.
>
>Jim Coleman, Sr.
>
>On Mon, 10 Jan 2000, Terry L Jack wrote:
>
>> Hi list,
>> 
>> On the 6th I posted a question about how to get a piano manufacture to
>> follow up to my inquiry and I did not get any comments.  Going by my
limited
>> experience with this group that seems a bit odd as usually we all have lots
>> of comments about everything!  *big grin*
>> 
>> Did I touch on a taboo subject? In case it is not I will repost the general
>> jist below:
>> 
>> Specifically my personal piano is a Charles Walter Studio. It is 4 years
>> old. Has a Dampp Chaser since new. It is on inside wall away from heat,
>> drafts, etc, etc.  My tuning pins have a torque of between less than 45 in
>> lbs to over 115 in lb.  I am concerned about the very low ones of course. I
>> wrote a letter to them explaining the situation and received a telephone
>> call back from them saying they were looking into it.  This was in October.
>> 
>> Is this normal or should I be doing something to follow up?
>> 
>> Any suggestions will be appreciated very much.
>> 
>> Terry Jack
>> Asso member
>> Eugene, OR chapt.
>> 
>> 
> 
Jon Page,   piano technician
Harwich Port, Cape Cod, Mass.
mailto:jonpage@mediaone.net
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