Greg, If you are not happy with the transferring of data I am sure that Ed can put it right for you. I had some specific requests and he sorted them out for me. The transfer of data over the net makes it so simple. I tried all the other options before PTBIz, ie getting someone to design a program, spent $700.00 and didn't come close. Took a University course in Access, just to figure out that I did not want to spend my life doing this, and tried all the various suites just to find that they did not meet my expectations. I also looked at other industries only to find that they were not the same as ours, and they wanted serious money for the programs I believe that the reason Ed does not allow access to the program is that he would be forever fixing the problems caused by people messing with it. Ed understands the problems, and for me, the program and service that I have received has been well worth the money. Chris At 11:06 PM 1/5/2000 -0500, you wrote: >Chris, > I wish I had the same success you did. Ed transferred my data from PSM to >PTBiz and all my old invoice history is filled with zero's. The customer fields >have some bungled up info as well. I'm trying to enter all the data by hand but >that takes forever if you've been in business long enough to have a substantial >client base. I wish I could get into the program in a pure data base format so >that I can do some bulk editing. That would speed things up a whole lot. As it is >I have to go through each customer one screen at a time. > I'm also worried that Ed will not be making any updates. It seems as though he >hasn't sold very many copies and he might be losing interest. I don't know for >sure. I wish I had the time to figure out how to use the office suites to do this >stuff. I'm afraid it would simply take too much time to build. > I've looked at all the other programs for piano tech's out there and all have >some serious shortcomings. Most of them don't have integrated finical stuff like >invoices and payment dating and the like. I really don't wish to bounce from one >program to another to accomplish tasks that should be grouped together. So far >PTBiz is the closest thing to what I want. I do all this on the road including >printing invoices from this program right before the customers eyes. Ooooo they >like that! I've sent a couple of pages of a wish list to Ed (creator of PTBiz) >and let just say, I'm not holding my breath. > Anyone out there in cyberland have any ideas? It seems to me that our >businesses aren't that unique. I'm thinking that the automotive business is >similar. Owners info, car's info, service history, invoice and payment tracking, >multiple cars for clients. Surely there are other examples. Anyone know of >possible compatible industry programs suitable for our use? Perhaps they'd even >be cheaper because they have more possible customers for their software. I'm all >ears! > > Greg Newell http://www.cadvision.com/cgregg
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