This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Dear list, Debbie Cyr's post of 2/19 covered the broken stand-off problem well. = The following information may be of help. As of 2/19, the affected = Dampp-Chaser distributors are adding a "wet" stand-off package to each = vertical system shipped. We had already taken care of our inventory. We have provided replacements to all the technicians affected that we = are aware of. If there are others who have had this problem but have = not received replacements, we ask that you contact us. By virtue of the = recent thread, we will be sending replacements to those who posted. Phil Bondi's comments regarding the stand-off material, Nylon 6-6, are = noted. Our supplier, Richards Plastics of Laurel, MS has looked at the = records for this batch of stand-offs, before offering this low humidity = cause. This company has been one of our best suppliers over the past 10 = years, and we have the utmost confidence in their analysis. However, we = will point out your areas of concern to be absolutely certain that we = have the correct answer. Sincerely, Bob Mair, CEO Gayle Mair, President Dampp-Chaser Corporation ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/6d/00/d9/ae/attachment.htm ---------------------- multipart/alternative attachment--
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