---------- > From: Robert A. Anderson <fndango@azstarnet.com> > To: pianotech@ptg.org > Subject: S&S Duo-Art > Date: Saturday, February 12, 2000 6:35 PM > > I have a new customer with a Duo-Art. I would like to get the action out > for some basic servicing. > I'd appreciate knowing about any pitfalls waiting for me. > > Thanks, > > Bob Anderson > Tucson, AZ You will need a Duo-Art specialist to assist you. The major pitfall is that the customer may claim it does not play the same as when you "started removing things". The only servicing you can or should do to this piano is tune it. If you don't know how to operate one I would suggest you have the client "play it" for you before you do anything including tuning. That way if it is not functioning right, (but how would you know?) at least the client won't blame you afterwards. I am not suggesting player piano owners are waiting for hapless piano tuners. I am suggesting that when removing a player action, if anything is weak and ready to"break" it will when you try to. I am a player piano specialist, but not for Duo-Arts. I would ask the client who services their unit, and suggest that tech be the one to remove it so you can service what ever player tech can't do. If they have not had a reproducer specialist look at their playing mechanism or maintain it, it may be old and falling apart, and you will be glad not to make matters worse. In Tuscon, there should be members of AMICA (automatic musical instrument collecters association) who can recommend the specialist you will need to remove the player action, and more importantly put it back in with all the tubes in the right places. ---ric.
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