On Fri, 04 February 2000, Jon Page wrote: >The truth will not lead you astray, anything else 'can lead > a newbie into trouble.'<br> > <br> > Jon Page<br There's no doubt that the truth is always the best policy, but when you were first starting out, what would you tell customers (if it came up)to put them at ease, if they knew you were new to the field? I know that if I were hiring a piano tuner/tech, my first impulse would be to hire someone with LOTS of experience. So if I, as a customer asked about the tuner's experience, and he/she informed me that they were new to the field, even though they may have had training with a mentor, etc, i would still feel somewhat uneasy about letting that person work on my piano, especially if it was an expensive one! So, with this in mind, what might a Newbie say, to alleviate /lessen a customer's uncertainty? Terry Terry ______________________________________________________________ Get free Internet service and email at http://www.worldspy.com
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