Boston Parts

[Doug Garman]

Anyone remember "We may be '#2', but we try harder?"

----- Original Message -----
From: <Karintunes@AOL.COM>
To: <pianotech@ptg.org>
Sent: Tuesday, August 01, 2000 9:21 PM
Subject: RE: Boston Parts


> Just wondering if any of you have had service problems with
> Boston/Steinway parts department .
>
> Yep.
>
> Any suggestions as to how I can get some kind of response?
>
> If Boston parts come from the S&S factory, send a fax.  It's the ONLY
thing
> that will be answered...I've been through this before.
>
> S&S parts fax # :  (718)726-4889
>
> BE SURE to include proof that you are a pro (business card or letterhead),
or
> you'll get a form letter back.  They called me "Madam."  I think they
close
> at 3pm, but I'm not sure.
>
> Karin Schmitt
> Florida Keys