Wim, Glad to see your business booming. As to your question, the easiest solution is to find a tuner who wants to be a "Company Man." It's surprising that there are more out there than seems evident. We placed an add on the internet and received 112 inquiries. We hired a "Belly Man" and a refinisher from Italy and a Tuner/Tech from Washington. We pay a salary to the Tuner/Tech (45K) plus commission for every repair or rebuilding he sells. We have found no matter how you structure it a good Tech is worth his weight in gold for not only keeping your current business but maintaining an excellent image in the community. We also do concert work. Pay them well so that so that they want to stay and so that it will be difficult for another company to offer them more money and take them away. Also our people sign a non-compete contract to protect our company as well as a five year contract. The proof of this rather large pill of humble advise I offer is the fact that we are now opening another store. I owe it to the fine work of our competent staff. Regards, Ed Mashburn,RPT Piano Services of Florida, Inc. ----- Original Message ----- From: <Wimblees@aol.com> To: <Pianotech@ptg.org> Sent: Wednesday, April 12, 2000 1:45 AM Subject: help wanted > Several months ago I asked about how much floor tuners were getting. Now I am > getting to the point in my business where I need some help with my tuning > business. I would like to get someone to do tunings for me, but that I keep > the customer. > > For those of you who do tunings for a store, or for another tuner, where you > do not get to keep the customer for your own files, what percentage of the > tuning fee do you get? Or to put it another way, do you give the store, or > the other tuner, a discount on your own tuning fee? If so, how much of a > discount? > > You can respond privately, if you wish. > > Willem Blees > >
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