Plastic (old) elbow dilemma

[Susan Kline]

>In a message dated 10/19/99 3:17:06 AM Eastern Daylight Time, 
>tcole@cruzio.com writes:
>
><< 
> The nice part about this job, especially if time is a factor, is that
> the customer can help if they are so inclined. I showed this one how to
> grab the drop lifter wires with the vicegrips and remove and replace the
> elbows while I crunched the old plastic out of the wips. Forgot about
> leaning the piano against the wall, though, which would have been easier
> on the back. >>

Bob Bergantino wrote:
>Tom:
>YUou are really asking for trouble when you get the customer now involved in 
>this rather delicate  job.  

In this case, I beg leave to differ. Tom was doing the delicate part, 
where the piano could be hurt. He was removing the shards from the thin-walled
wippens. A reasonably intelligent customer would not, IMHO, have any 
trouble smashing the old plastic off the stickers, grabbing the wires, 
and turning on the new parts. Presumably Tom helped install them and 
checked the lost motion. While I usually do the whole job myself, I 
did, on one occasion where the lost motion was really far out, have the 
customer help me turn the buttons enough to get into the ball park. 

How hard do you think this work IS, after all? Do we need a three-year 
course to thread on new Vagias elbows? 

Susan