Lance writes:
>She refuses to pay
>
>the $45.00 failed appointment charge because "I have nothing writing".
>What do you do with no-shows? Do we have a case?
Greetings,
No, you have more experience. Of course, if she were to call again,
explain that the previous charge is still outstanding, and will have to be
added to the tuning bill.
Eventually, word on the stingy customer will get around, and she won't
have much of a tech.
Regards,
Ed Foote
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