Bob, I use PTBiz, designed by Ed Winslow, a programer kind of guy, who developed it with a piano technician kind of guy (don't know his name) so funtionality is great. The original price was $450, but he lowered it last year to $150. What a deal!! It is worth $450 IMHO. It is built around an Access database and is Microsoft Word compatible. Here is a sample of what it does... ...Account status, accounts receivable, automatic dialing, complete service history for each piano, comprehensive client filter lets you view your clients from many “angles” , find all outstanding work orders, keeps track of your Sales Tax liability for easy tax preparation, locate all clients in a City, Zip, or Area who are due for service, multiple pianos per client, multiple technicians, pianos can be transferred to new owners – Service History Stays Intact, print postcards and labels, scheduling, to do list, Work Order to Invoice conversion, Work Orders list multiple pianos, Work Orders show piano service history, Pianos Wanted & Pianos For Sale. Sales reports let you track service/sales for MTD, YTD, or by client – shows prior year’s sales for the same period. Also, Accounts Aging, Clients by Area, City, Map Coordinates, Zip, Call Back Date, Preferred Tune Month, Last Tune + Cycle Days (i.e. Next Tune Date), Mail Merge Flags, Client Codes (your own personal coding, i.e. Dampp-Chase prospects, Teachers, etc.), Referrals and more. If you currently own another program for piano tuners, you can contact PTBiz for conversion assistance. Conversion programs to convert from popular programs are offered free of charge. It is well worth the price. Also, Ed will answer any questions you may have and he offers a FREE trial period for you to try it out risk-free. (he extended my trial period numerous times before I made up my mind!) I found it via the Piano Page and downloaded the trial offer. Tel: 317.251.7930 E-Mail: ewinslow@iquest.net Hope this helps. I am very satisfied with it. Larry Trischetta, Pocono NE Chapter Scranton, PA > I've been using the "old-fashioned" card system of tracking my customers for > the past twelve years. I want to become more efficient. Can anyone suggest a > > good piano-business software package that's a good value for the money? Bob >
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