And an "Amen" from: Ken Gerler, St. Louis, MO, USA - tuning for 25 years and always getting referrals.\ ----- Original Message ----- From: Brian Holden <bholden@wave.co.nz> To: <pianotech@ptg.org> Sent: Friday, December 03, 1999 2:04 PM Subject: Re: A word of thanks > .......and that's what it's all about! > > Brian Holden, Piano Tuner, 20 years, New Zealand > > -----Original Message----- > From: Brian Lawson <lawsonic@global.co.za> > To: pianotech <pianotech@ptg.org>; MPT <MPT@talklist.com> > Date: Saturday, 4 December 1999 8:31 > Subject: A word of thanks > > > >Hi, just some musings on two customers that I went to today > > > >First one is someone who was one of the first I had since I had been going > >on my own, he called me the other day, wanting a tuning just prior to > >Christmas. I have seen him shopping and we say hello, and he has invited me > >around just for coffee whenever in the area. He usually pays by post dated > >cheque (that's "check" to the US members) and have never had any probem > >with that. A nice person and he > >likes my work. > > > >The other customer had called me back as there was something wrong. So I > >look and listen to the notes he is refering to and make adjustments and he > >is happy. He tells me I'm best he's had and has gone through many techs, > >calling them out one time and one time only, but he was really > appreciative > >of the care I took (to me, just my ususal) in tuning a couple of months > ago. > > > >I find it nice to get that type of "Thank You" - makes it all seem > >worthwile. > >Well, it is all worthwhile or I'd be doing something else. > > > > > > > >Brian Lawson > >IC PTG, MPT = member at large > >Johannesburg, South Africa > > > > >
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