underwriter lab (was "What would you do?")

[Richard Brekne]

Well said indeed Roger.

Richard Brekne
I.C.P.T.G.  N.P.T.F.
Bergen, Norway

Roger C Hayden wrote:

> This Tech does sell pianos.  And I've learned very quickly to avoid
> anything that makes me run out and fix, fix, fix.  No profit is worth the
> bother.  I only want to sell what makes the player happy.  The piano has
> to be not just reliable, but good to play, a magnet for the pianist.  If
> what I have doesn't 'talk' to the buyer, I'll send them to where they can
> get what they want.  I may lose a sale, but I'll gain a customer and
> retain credibility, a very marketable commodity.
>
> Also, I found that people want to buy from us.  They trust us.  And we
> should never violate their trust.
>
> We should look into a rating system, a consumer report system.  I suspect
> there are many manufacturers, new and otherwise, who, like Yamaha, would
> take up the challenge and strive to meet higher standards.  The stuff
> being pressed on an ignorant public is appalling.
>
> Consider too that sometimes the difference between a poor piano and a
> great one is the final preparation, a few hours of skilled TLC that can
> transform that box into something glorious.  There is a dealer/shop
> within our Pocono Northeast guild from which I have seen incredible
> results from some traded in brands that most of us would quickly condemn.
>  And it is due to their high craftsmanship.  But, their prices reflect
> the added work.
>
> I think our rating system would need at least two levels, Original
> construction and Dealer Preparation, since too little such refinement is
> done at any factory.
>
> Roger Hayden, RPT
>
> On Wed, 01 Dec 1999 09:29:03 +0100 Richard Brekne <richardb@c2i.net>
> writes:
> > Larry Fine is just one voice in a billion. His book is a fine
> > contribution.
> > But it is by no means enough. I see only positives in more such
> > information
> > being available to the general public. In fact the more forces out
> > there to
> > influence positively the development of our industry.. the better.
> >
> > Richard Brekne
> > I.C.P.T.G.  N.P.T.F.
> > Bergen, Norway
> >
> > Nancy McMillan wrote:
> >
> > > Jon Page wrote:
> > >
> > > > FWIW,
> > > > The PTG is an organization, much the same as Consumer Reports.
> > > > To that end they could publish a guide and stay out of
> > endorsement.
> > > > After all, it's hard enough to mind your own business.
> > > >
> > > Hi Jon,
> > >
> > > I would say that Larry Fine's publication, The Piano Book, pretty
> > much has
> > > this covered.  I donated a copy to my local library and intend to
> > do the
> > > same to other area libraries.  That way when people call and ask
> > about
> > > buying a piano, besides what I tell them over the phone I can also
> > direct
> > > them to their local library for more information through Larry's
> > book.
> > >
> > > Sincerely,
> > >
> > > Doug Mahard, Associate
> >
>
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