Susan Kline and others interested I am new to the List- just a couple of months. I can already see where it would be, at times, difficult to keep ones cool. However, to keep the learning process (and it goes both ways) in being please back off and look at those different attitudes as part of the scheme. There are a goodly number of very talently technicians in our business and they are one of the very few sources of our learning process. Thankfully, most of them are readily willing to teach those of us who are willing to listen. I have been in the Piano Technicians Guild since the convention in Washington, D.C. in 1981. The wealth of knowledge I have absorbed from the 'old heads' and friends is enormous. Several of those talently endowed technicians are no longer with us, very much to our loss. Some of those who are teaching and guiding us now have been around a long, long time and when they are gone their talent is going with them. It is up to those of us willing to learn from them to encourage them to please continue to be available to us and pass along to us as much as we can absorb. Susan, you're not necessarily an 'old head', but you are a very talently technician, who is willing to impart your knowledge to us and we sincerely hope you will be around a long, long time! Please don't let a couple of situations discourage you. We need you and those like you. While I'm on my soap box, my granddaddy passed a bit of wisdom on to me before I enlisted in the US Navy in W.W.II . He said that if one has to use profanity (regardless of category) to get ones point across, one doesn't have much to say. He also said that if one can't say something nice to or about someone, one shouldn't say anything. So, Susan, and others who have been a bit 'torqued' recently, stay with us. WE need you. Thanks for listening. Lew Jones
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