Wimblees@AOL.COM wrote: > << Does one charge for this, > I can't check the electronics beyond > observing they work, & they don't smell funny. > But did spend a total of 3 hrs on the road. > But still they don't have a real evaluation. > Dave Renaud > >> > Send them an evaluation of what you found, and a bill for three hours of > time. If they don't like your evaluation, they can pay someone else to give > them another one. > > Willem Blees There are two issues here, maybe more. If the 'piano' turns out to be a keyboard, it might have been possible to determine this beforehand with a few questions. If the answers didn't reveal it's true nature, then at least you tried to get information and are covered. The travel time issue is even more interesting. You did not spend three hours evaluating and/or servicing the instrument. My question is, was this an'emergency' appointment, that is, was it necessary to see the piano right away as a special appointment rather than fit it into a full day's worth of work the next time you were in the neighborhood? If so, make the travel charges clear out front, because this is an exception to standard home service procedures. The basic minimum service charge for most service professions just to walk in the door of a suburban neighborhood is the equivalent of a half hour of your time. Add another 15/30 minutes minimum of actual work time. Could be different in sparsely populated areas. Dig through your old service receipts for heating/AC contractor, appliance repairman, plumber, electrician, etc.. I'll bet the formulas are all pretty much the same. Carl Root, RPT Rockville, MD
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