> >Ted: > > > >In my opinion, you were dishonest, and cheated the customer. You charged her > >for the possibility of a problem, which in the end, didn't occur. You mixed > >apples and oranges. You charged the customer for a bushell of apples, and just > >because she looked at the oranges, you charged her for those also, even though > >she didn't buy any.... > > > > > >Willem Blees > >St. Louis Ted, I must agree with Willem, although I doubt you intended to cheat the customer. Sometimes I quote too low and sometimes too high. If I quoted too high, I'll drop the price and they feel happy. A good guide for labor charges is published by Randy Potter. It's based on the work by Joe Garret. It breaks down just about every task you can perform on a piano. Just total the hours and multiply by your labor rate. I just quoted an elbow replacement job, but forgot the cost of the elbows! When I think too fast I don't think at all. -- Frank Cahill Associate Member Northern Va
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