List: Many of my customers are teachers-many of whom I have been tuning and otherwise servicing their pianos for over 20 years. One of the reasons I have been able to hold on to this sizable client base is that I tune on Saturdays at no "premium" over my normal fee. I give myself a Thursday "day off" to play in a golf league and that makes up for working on Saturday. I never work after 4:00 p.m. unless there is absolutely no other way to schedule. That has happened perhaps three times in the past five years. Bob Bergantino,RPT South Euclid, Ohio
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