sue the postal service

[Barrie Heaton]

Jim, Et Al:

I have  got one better than that.  I do an action reconditioning service
for visually impaired piano tuners.  A colleague in Newcastle England
sent one of his top music teachers  grand action to me through the
post.  We use parcel force which is part of the Royal mail we use these
because they use consignment numbers so things don't get lost.  

It arrived here ok. I did my stuff, repacked it up, parcel force picked
it up, like they all ways  do,  but this time they didn't deliver it.
It was their Guaranteed 48 hour delivery scheme. Three days later and a
phone call from a very worried Darren , no action..!!!. 
 
I phone parcel force and apparently they had lost it.  But they assured
me that it would turn up in a week and if it did not I could clam the
insurance  £500. Big deal    

Well mass panic set in after three weeks Darren and myself had decided
that it was lost forever.  We were going to have to split the cost of a
retro fit of a new action.  He was debating whether or not to tell the
customer or just fit a new action in and hope she wouldn't notice.  I
mentioned the small problem of the ivories just as a starter.  Another
week past and I was just about to order a new action when I got a phone
call from Darren telling me the action had turned up not a bit of damage
and a little note from the U.S. postal service saying try Newcastle U.K.
for the address.  

I must have aged ten years.

BTW they sent us the £500 as they still think it is lost. in 15 years
they have lost 2 and both turned up later, one was just last Feb but it
was an empty box.    

Barrie.



In article <9d80151e.355c6ffb@aol.com>, JIMRPT <JIMRPT@aol.com> writes
>James, Et Al;
> Apparently there is 'something' that can be worse than the US Postal
>Service...that is the combination of US and Canadian Postal Services.
>Example: I mailed, via air mail, a package to one of our friends in Canada
>"Two Weeks" ago yesterday and to the best of my knowledge it still has not
>arrived......................hmm wonder if UPS or Fed Ex would have been a
>better choice?
>Jim Bryant (FL)
>





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Barrie Heaton                                  |  Be Environmentally Friendly
URL: http://www.airtime.co.uk/forte/piano.htm  |  To Your Neighbour
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