Hi ! I recently signed onto your list and am extremely impressed with some of the technical discussions - I never realized piano technology was such an art! I have one question for which an answer will make me forever indebted to you folks..... I have a new "B". At this point, I am having this instrument tuned every 2 months. Is it "normal" to also need a full voicing that frequently? In order to get one "voice", my technician had to extensively voice 80 of the 88 hammers to match a few odd-balls. The resulting sound was extremely muffled, but evenly voiced. He told me that the hardening agent was very unevenly applied to the hammers at the factory. I am a trained pianist, and I can attest to the fact that he truly did a remarkable job in voicing -- something the dealer tech, even after two attempts, could not do ! (I am hanging on to this new tech!) I understand the cold-press/hot-press difference and that Steinway hammers are more variable than most, but is the variance I have described excessive/typical/acceptable from a new "B" ? I am considering having the hammers replaced because since the last voicing, I have driven the piano only about 20 hours (with "elevator music"), and the odd-balls are already prominently sticking out of the aural terrain. Thank you.
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