Buzzing Acrosonic

[Roger Jolly]

Mike,
      I forgot to mention, talk to Kent Webb at Baldwin, before you start
any, serious repair, 2 yr old piano is under warranty, you will find him
very helpful, and he can authorise some kind of payment in conjunction with
the dealer.
Good luck
roger



At 12:51 AM 1/17/98 +0000, you wrote:
>Hello List,
>				I have a customer with a 2 year old Baldwin Acrosonic. Not a bad 
>piano from what I've seen of it (which is more than I would have liked 
>to have seen) The customer calls me every month or two complaining 
>about a something-or-other noise that never stays on the same note, 
>nor does it stay long enough for me to get there (and I have made next 
>day special visits to try to catch it.) 
>			She describes the noise as kind of a buzz that is in the back of 
>note. I have spent literally hours with us sitting at the piano. It 
>has never done it when I've been there.
>			I have checked every possible thing that I can think of, can't seem 
>to find a buzz or a problem. Ive checked bridges, board, ribs, 
>strings, case parts, installed a few screws on the key cover hinge 
>that were never installed (14 to be exact.), oh and I've also checked 
>for items near the piano that could be excited by certain frequencies. 
>Nothing.
>			Piano is in good tune. It isn't a voicing problem. No action noise. 
>I have just about exhausted my efforts. I am beginning to wonder if it 
>isn't the piano at all. 
>			If anyone has had any similar experiences or some advise on things 
>to look for in the piano or the piano owner, it would all be a big 
>help. Frankly, I'm losing money on this one, and also my mind.
>
>			Thanks in advance!
>
>Mike Masters
>Masters Piano Service
>Lakewood, OH
>
>
Roger Jolly
Balwin Yamaha Piano Centres.
Saskatoon/Regina.
Canada.