bobbling hammers-1993 Kranich&Bach

[Lance Lafargue]

Richard, 
As my first post indicated, they (Baldwin) basically said that the piano
was so inexpensive and they made so little on it, that it would be
considered dealer prep and they would not cover it.  The local dealer is a
mom and pop business w/out a decent tech.  They would NOT pay me, but would
send their tech (again) to fix it.  As a matter of fact their tech did go
out originally and adjust capstans and SHOWED THE CUSTOMER HOW TO USE AN
ICE PICK TO LOWER THE CAPSTANS TO LESSEN THE PROBLEM. Of course this did
not really fix anything, it just boogered up the capstan holes and
introduced lots of lost motion, etc.  The owner won't have him back.  Once
again though, no one wants to claim it once it's paid for.  
Lance Lafargue, RPT
New Orleans Chapter
Covington, LA.
lafargue@iamerica.net

----------
> From: Richard Moody <remoody@easnet.net>
> To: pianotech@ptg.org
> Subject: Re: bobbling hammers-1993 Kranich&Bach
> Date: Wednesday, February 04, 1998 8:10 PM
> 
> 
> 
> > 
> > This sounds to me like a geometry problem. I've been kind of
> following this thread, but....> 
> 
>  
> 
> 1993?... Sounds like a warranty problem.  I would think a call to
> Baldwin should be called for. Very friendly people. Even if it is out
> of warranty.  Hmm maybe that's why they were so friendly.  ; )
> Richard Moody.