Hi Lance, This post is not intended for the customer. Likely once you fix those notes she will find two more. I would check or do the following on just those two notes: (not intended to be a complete list) 1. Pluck strings comparing to be sure it's hammers and not in the piano. 2. Centerpins. (too loose or looser on one side) 3. Hammer Leveling (gets unlevel after needling) 4. String seating at bridge 5. Palida polish strings 6. Try deep needling (sometimes works) 7. Ironing or more fine sanding 8. Compare hammer shape with others and duplicate 9. Laquer hammers. (sometimes the only way) I avoid discussing with customers the drawbacks of various tricks of the trade, especially when dealing with only a few hammers, because if you end up having to use that trick they will likely be searching for a problem. Many customers will complain only because they think something might be wrong. In the end it should be the sound and eveness that counts, which requires different treatments to cover for natural built in uneveness in the piano. -Mike Jorgensen RPT
This PTG archive page provided courtesy of Moy Piano Service, LLC