Comments between the lines below ... ---------- > From: David ilvedson <ilvey@a.crl.com> > To: pianotech@ptg.org > Subject: Re: Was Re: Coil tapping > Date: Monday, April 20, 1998 10:49 AM > > > From: Billbrpt <Billbrpt@aol.com> > > Date: Mon, 20 Apr 1998 17:00:52 EDT > > To: pianotech@ptg.org > > Subject: Re: Was Re: Coil tapping > > Reply-to: pianotech@ptg.org > > I agree that at least the problem should be brought up to the > dealer. Tapping the coils shouldn't take more than 5 minutes? Multiply a few seconds by about 220 strings. Also add a little time for breaks until you get used to doing it. I'm figuring more like 10-15 minutes, maybe 20 at first. > Would the dealer go for it? I certainly hope so...Would the > technician go for it? I certainly hope so... I should think any technician worth his/her weight in salt would go for this if paid properly for it. The problem is in the unfortunate attitudes so many dealers have concerning expenses for technical services, no matter how much good it will be in the long run for the customers, pianos, technicians, and even the dealers themselves. My question is, to what extent do the manufacturers take coil-tapping seriously? We've seen in this thread that at least one major manufacturer doesn't. Is this manufacturer (or any others) willing to authorize warranty requests to correct the "lack of workmanship" or will they tell the dealer that coil tightening is assumed to be standard dealer prep to be done at the dealer's expense? Just my pitch/deviations -- ZR! RPT Ann Arbor MI diskladame@provide.net > I'm out of flamesuits so be gentle... > > David Ilvedson, RPT > Pacifica, CA > > > > > > > > > > > > In a message dated 98-04-20 16:23:55 EDT, you write: > > > > << I see a lot of new pianos with coils higher on one side of the pin than the > > other which when tapped down the pitch drops dramatically. New Samick grands > > in particular seem to suffer from this.(not a put-down folks-just an > > observation-flame suit is ready :-) I do not get in the habit of tapping them > > down as this would create a floor tuning nightmare. >> > > > > Of course this is not a "put down", just an observation that a particular > > manufacturer seems to permit a certain defect in workmanship. The fact that > > no action is taken because "it would create a ...nightmare" is ironically > > where this person fails to see the light. It would be better to knock down > > those coils and bring the resultant pitch drop up in one fell swoop rather > > than struggling with a life time of dubious stability with the instrument. > > > > A floor technician should be able to get money for correcting these kinds of > > defects. If they really are consistently permitted by the manufacturer and > > its warranty claims department keeps having to pay the bill for what should > > have been done in the factory, you can be sure that the problem will be > > corrected. By not bringing it to anyone's attention, the problem falls > > squarely on the technician alone. If the tunings are unstable, the > > technician will most likely be blamed. It will do no good to tell the > > customer in the home that "Those S.... pianos are all poorly made." > > > > Bill Bremmer RPT > > Madison, Wisconsin > > > >
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