To tell or not to tell

[Clyde Hollinger]

List:

Situation:  The very nice lady has a blonde oak 1948 spinet piano, and
"it still has the original ivory keytops!"  Don't even have to look
hard, they're plastic, alright.  How would you respond?

Or the first-time client says proudly, "We just got this piano
(hunkajunk) for (waytoomuch).  What do you think of it?"  How do you
handle this kind of thing?

Clyde Hollinger, RPT
Lititz, PA