Don wrote: > > Hi Wally, > > I once purchased another local tuners *list*. It was, for me, a poor > investment. Sorry to here that. I wrote a PTJ article back in 1989 or so on this subject. The keys are record keeping and tuning fee and quality continuity. If your fees are a fair amount higher than the tuner whose clientel you are buying, many clients may not make the transfer to you. If they are roughly the same, but the quality of your work is not up to previous standards, there could be some problems. Good customer service records can show the precise value of each client to a new technician. If I was buying your clientel, I would want to know the quality and condition of the instrument, driving time to get there, ease of scheduling, and, most importantly, how often the piano has been serviced. Buying someone else's modest sized clientel back in 1974 was the best investment I ever made. Most technicians I knew at the time told me I was crazy.
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