Glenn wrote: <<Back to the excellent auto repair shop analogy: If you take your car in for an oil change and the engine block cracks while the mechanic is unscrewing your oil filter, you don't get a free engine block. You pay for the new found problem and move on. You can try to blame the mechanic/shop/owner/etc., but you will surely lose.>> Glenn, imagine that you take your car in for $10.00 oil change. The Shop - "Oops, the engine block cracked while we were changing the oil filter. " Glenn - "Must have been ready to go anyway, like when you changed to oil in my wife's car. How much is a new one" The Shop - " $1,800 for a really good one, one with a lot of pre-crack life left in it, plus labor" Glenn - "Well, go ahead, if it needs replacing it needs replacing! Call me when you are done. OH! Wait! If the front suspension breaks, like last time when you put the new block in, just go ahead and fix that too. Bye. " IN ALL SERIOUSNESS - It is beginning to sound, to me, like some of you "routinely" get plates that just happen to crack when rebuilding the piano. And, apparently, you see that as the piano's problem, not something you might have caused. Am I right? I contend that plates do not break that easily! I have busted up several plates, on the ground, out of the piano, with a 12 pound sledge hammer. You can work up a sweat doing it. They are not made of glass. You can whack several times in one spot before it cracks. The next time one cracks in your shop, try busting it up with a hammer as an experiment in metallurgy, before taking it to the dump. ( CAUTION! - Don't break it up before calling the customer! ) Bill Simon Phoenix
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