> Date: Mon, 17 Mar 1997 22:56:40 -0500 (EST) > From: Les Smith <lessmith@buffnet.net> > Subject: Re: Salespeople vs. Technicians > To: pianotech@byu.edu > Reply-to: pianotech@byu.edu Les, What a dismal view you have and I think it's a crock of BS. I have 25 years in the business here in San Francisco and I can say very little of what you profess is a part of my business life. I believe what the piano public (and general public also) is looking for is simple honesty and a real interest in their piano. An honest piano technician isn't going to get all the business but he/she will get enough to prosper. David ilvedson, RPT > > Ed. I wish I could agree with you, but I can't. The older I get, the > more I see, the more cynical I become. The world today is much dif- > ferent from the way it used to be when many of us older techs were > young and just starting out. Today's world seeks to measure everything > in term of dollars and cents. That includes things like honor, integrity, > trust,, thruthfulness and loyalty. Today it seems as if almost everyone > has his price, and sometimes it isn't very high at all. > > The first sentennce of a famous book on the financial markets, entitled. > "The Money Game", reads: "The world is not the way they tell you it is." > In other words, it's all illusion and almost everyone--from your wife, > children. relatives, friends, co-workers and the people with whom you > do business, to your local, state and Federal politicians, lie to you. > Constantly. For instance, just look at television. It's a sorry state > of affairs when the two people on tv with the most credibility are > Marge and Homer Simpson! > > For the modern tech, who tries to run his business in a fair, forth- > right and honest manner, it can be very discouraging trying to swim > in a sea filled with conscienceless sharks and barracudas. It seems > like everytime you bend over to tie your shoelace, there are ten > people out there tring to "blindside" you, if you know what I mean! > To survive in today's business world and remain morally and ethically > intact, is no easy thing. The temptations are great. The "ewerybody > else does it" mentality prevails. Surviving probably requires follow- > ing Thornton Mellon's advice in "Back to School, "Always look out for > number one, but take care that you don't step in number two."! Num- > ber two, of course, is what's being shoveled out big-time, by vir- > tually everyone with whom you come in contact. > > I still try to look for the good in everyone, too, but at the same > time experience has taught me to expect the worst. That way I'm > never disappointed, but occasionally I'm pleasantly surprised. > Unfortunately, not very often. :( > > "To thine ownself, be true" > > Les Smith > lessmith@buffnet.net > > > > On Sun, 16 Mar 1997 ETomlinCF3@aol.com wrote: > > > Les and list, > > > > I have many stories myself of salespeople doing things that are less than > > honest. I remember in my early years of selling I repeated things that were > > told me as to be fact, just to find out that they were not. Did that make > > me bad? Does that make all salespeople bad...no. My strong point isn't > > that we all don't have stories of dishonest salespeople. It is that we as > > techs should be careful not to brand the proffession as "shady" when, for the > > overwhelming majority of sales staff around these United States do care and > > want to be honest. I would rather look to the good in people. > > > > Ed Tomlinson > > Tomlinson Tuning and Repair > > > > > > > > > > > > > > > > > > > > > > > ilvey, RPT Pacifica, CA
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