Hearing Aids and Voicing

[Maxpiano@aol.com]

Jeff -

I agree.  Or I may say, "The tone dies very quickly."  I don't think either
way is a lie, just not the whole truth.  It is not necessary to state facts
which only cause pain to the customer or to your reputation as a tactful
tuner.

In a message dated 97-03-17 02:11:45 EST, you write:

<<
      Rather than say; "Gee, you're really deaf aren't you?", I find it more
 diplomatic to agree with the customer that the top end of the piano has
 "little tonal character" or  that the strings are so short that there is
"not
 much response up there".  >>