plastic elbows

[pianoman]

I wish to take exception to the person who thinks that replacing sets of
elbows on Lester spinets is a job best done in the customers home.
First of all , how could anyone except a midget do good work all cramped up
underneath the keyboard.
Second, at the time of repair there are always anciliary things which I do
along with parts replacement; tightening all action screws and lubricating
and cleaning action, parts inspection, (hammer reshaping, sometimes) 
Third, being able to inspect the rest of the action that cannot be seen
with it in the piano.
Fourth, breaking fewer whippen center pin centers from removing the old
elbows in place.
Fifth, impressing the client with the work you do goes beyond just simple
parts replacement but caring for the rest of the parts in the action.
Sixth, of course you are charging more , but you are doing more and the
more means added benefits to the piano owner.
	To infer that techs who remove the action and work on it in the shop are
taking advantage of the client shows that you have not been around long
enough to learn that more means more (more work, more charge, more benefit
for the owner.  The idea is to see not how cheap you can do the job, but
how thorough at reasonable expense you can do it.

    James Grebe from St. Louis
pianoman@inlink.com
"A terrible thing happens when you stop promoting...Nothing!"
                        Anonymous