Subject: Re: Yamahafactory Sent: 10/21/96 8:13 AM Received: 10/22/96 8:28 PM From: Richard m, remoody@iw.net To: andr=E9 oorebeek, oorebeek@euronet.nl Hi Andre You mentioned that you were at the Yamaha factory. I am curious = about several things. How did you get to go there, did you have to pay? = What language did you speak there? What kind of a program did you go = through? What was the factory like? Do they really have robot tuners? Are the bridges drilled before or after they are put in the piano? Do they = have to match the pin blocks individually to the plate, ? Thank you for your consideration Richard Moody Hello Richard Moody and other colleagues, About your first question (how did I get there) the following: About 6 years ago I was contacted by (then)Yamaha Music Benelux and = they asked me to do guarantee? or warranty? (what is the proper = english word ?) and promotional (concert tuning on their demo's) work = for them. I have always liked Yamaha piano's very much and I was thrilled by = the opportunity. Shortly after I started working for them I came into contact with one = of their piano-techno-wizzards, his name is Ito-San, and he was at = the time head of the international piano division in Hamamatsu. He was extremely friendly and congenial to me and took care of my = first trip to Japan. I underwent a training called "basic grand piano course" and it = lasted 5 weeks. When I went back to Holland I was loaded with new knowledge and I = felt very much inspired. One other thing I knew for sure: I had to get back as fast as was = possible to do the "concert grand course. After two years of lobbying I was lucky again and went for the second = time. It was very tough because there is another course which I skipped : = the so called masterclass, and I had double work because many things = I had not done yet. In 4,5 weeks I lost much weight and left Japan with a certificate but = also totally exhausted and badly in need of vacation. (luckily my = flight home passed the Islands of Hawaii) This last course changed my professional life entirely, I feel on top = of things and my business goes very well because of it. second question: How much did I pay: Yamaha paid for both my trips (thank you Mr Yamaha!). The program: On trip one the program for me was altered a bit because I was older = and more experienced, after about one week I started doing hammer = changes every day (installing hammers, regulation, tuning and voicing = all within 8 work hours. On trip two I started every day with raising pitch (2 Hz) by ear on = my own concert grand in my own room and make the most beautiful = tuning possible (within two hours, that's what they ask). Immediately after the 2 hours are finished the instructor comes in = and with a tuning scope checks your tuning, together you make a graph = on which one can see "the truth". After tuning follows a lesson about the tuning truth followed by = regulation lessons and voicing. During this last course the "concert students" (then 5 in all, 4 = Japanese and me) each had to glue and install hammers and learn how = to make a perfect tone from scratch.(not easy) About the language: Of course only in english! a few instructors have some command of the = english language but sometimes things may get very tricky because of = misunderstandings. This is actually more dangerous than one thinks! = Customs differ extremely as we all know. I learned some words and phrases just to be able to be more polite = and also learned how to eat with chop sticks ha ha . About the factory: Twice I had a tour. on my first trip to both factories (the upright = and the grand) and on the second to the concert grand department (the = walhalla! for all tecnicians) I have seen no robot tuners, instead I saw tiny girls tuning and = raising pitch like little devils..fast man! I did see however many wonders like stringing robots and much more. The soundboards I did not get to see (secrets?) so I do not know = about bridges and drilling holes At the time I was so flabbergasted that unfortunately I can not = answer you correctly about some specific details such as matching = pinblocks to frames..I am sorry, but I know about many other highly = interesting spectacles. If anyone has more questions, please do not hesitate to ask.. it was = a fantastic learning experience and I think that it would be best to = not keep it just to myself. friendly greetings from: Andr=E9 Oorebeek CONCERT PIANO SERVICE Hartenstraat 6-2 1016 CB, Amsterdam the Netherlands Tel/Fax: 020-6237357 email: oorebeek@euronet.nl
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