Ethics on a "Wim"

[Gittinger, Delbert M.]

----------
> From: Wimblees@aol.com

>
> Which brings me to Ron T. I want to ask him how he explains his prices to
his
> customers. There is nothing wrong with wanting to be the highest priced
tuner
> in town, but how do you explain to one customer, whom you charged $100 to
> tune the piano, and only $75 to tune her sister's piano, why there is a
> difference in price. (presuming you only tuned the piano, of course). I
am
> not trying to get you, nor everyone else, to charge the same, nor am I
trying
> to tell everyone how much they should charge. As Tom Cole said, it should
be
> your own personal ethics that dictates how you should charge your
customers.
> As i said, if you can live with yourself charging different rates to
> different customer, go for it. It's just not my cup of tea.
>
Willem,

Well said.  I've worked on the "Do unto others the way you want done unto"
rule for 25 years.  I can't justify charging different fees to separate
customers for different work.  Sooner or later it'll catch up with you
(i.e. the sisters, cousins, classmates, etc.)

I'd feel ripped off if  I was charged $100 for something my brother got for
$75.00  and if I got the low price I'd question the integrity of the
technician and/or their skill and/or the quality of the service that I
received.

Del Gittinger, RPT
Registered Piano Technician
of the Piano Technicians Guild
delgit@acc-net.com
Marion, Ohio