Mark, Call Bob Mair of Dampp-Chaser (800) 438-1524. He will be more than happy to assist you with any technical situations you have regarding his products. I have found his assistance to be invaluable in the installations of these high quality systems. There are just too many variables for the situation you have described: placement of the Humidistat, wattage and number of the heating rods you used, placement of the humidifier tank, short tank or regular tank used, where the piano is located (by a heater vent, near a window, in direct sunlight, on the patio, in a wind tunnel!), etc., etc. to give you a quick answer. I would not unplug any part of the system - as long as you have it correctly installed. You may need to experiment with the placement of the humidistat with relationship to the humidifier. Also note that the system is never "off." The humidistat toggles the humidifier and the dehumidifier back and forth - there is not a neutral state. My experiences are on the west coast - much different than your weather in the north-east. Once the piano stabilizes (may take about a year) the results should be excellent. Your clients should be aware of this, though. The piano will go through a stabilizing (an UNstable period) process while it settles to the 42% RH the system strives to get it to. The D-C literature does not really describe this well. I have mentioned this to Bob Mair, but have yet to see it in their info kits. When I first installed one of these system I was surprised to find that the piano needed tuning soon after installation (I had no idea of what to expect). Now, I know the physics of why and what is happening, and I always schedule D-C installations right before the piano would have normally needed a tuning. I tell the client to expect the piano to go unstable for a few months, then it will settle, and within about a year it should be solid. These are my experiences. Anyways, call Bob Mair (800) 438-1524, he's a good guy and wants to help. John Piesik San Diego Chapter PTG JPIESIK@ARINC.COM I installed a damp-chaser complete grand system, with an additional 36" dehumidifier back before Christmas in a 5' Kawai grand. Although it seemed to do very well through the dry New Hampshire Winter, a fresh tuning I laid on the piano in April went nuts within a week. The customer understands that the April tuning was done at just the wrong time, (the weather had just changed from Winter dryness to Spring warmth & rain), but was hoping for a more dramatic improvement in tuning stability. One intersesting point he made was that he has still been filling the humidifier with water about once every two weeks (half the winter consumption rate). Should he just disconnect the humidifier unit once the central heat is off for the season? The installation has two de-humidifiers, one located behind the belly rail and the other just forward of the rear leg, but both mounted below the posts. Should I perhaps be thinking of installing a short one up in between the posts? Or replacing an existing rod with a higher wattage? Mark Dierauf
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