It's sure been quiet with ya-all at Dearborn. I'm about to begin trying to solve some complaints of "loose action" on a Steinway D, used for concerts. In speaking with the previous technician the keys were weighted to give it a lighter touch, after new hammers were installed. When I came to it, it was badly out of regulation (I'm suspicious that it wasn't well regulated before weighting, after a light regulation, the touch is no longer consistent (it really wasn't before) and the touch is predominantly very light. I'm afraid I need to start knocking out weights, which is a new operation for me. Can anyone tell me what problems I'm looking at? I assume I have to plug the holes. . .any details you'd like to suggest? I'm going to start out by regulating, so I won't be knocking any weights out today, but I'd love any suggestions ASAP. Bob Simmons, RPT
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